At the beginning of each month, you can call or log in to your EZ-Pay account to review your balance and transaction history. If you receive a transit benefit through your employer's SmartBenefits® program, you can now direct your monthly transit benefit to MetroAccess. Should you forget your password or need it reset, please contact the Transit Accessibility Center at 20 and select option 5 (TTY 20). Your default password is your eight-digit date of birth. Your MetroAccess customer ID is your Log on ID and MetroAccess password followed by the # key. Your EZ pay account is automatically established when you are certified for MetroAccess.
Simply prepay with EZ-Pay, then show your MetroAccess photo ID to the driver when you board the vehicle.
Take advantage of the convenience and security of EZ-Pay. You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office.
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